Dentsu Marketing Cloud uses a unique permission system that makes sure that each person has the access they need. The first step is where you nominate a Company Admin who can control access and module requests from your agency.
Roles Specific to Dentsu Marketing Cloud
- DMC SPOC
The single point of contact for your agency is normally one who initiates the communication on behalf of your brand agency and market. A DMC SPOC may also be the Domain Admin.
2. Domain Admin
Every agency subscribing to DMC has one Company Admin (nominated by the agency itself) who reserves the right to grant (or, reject) access of a particular tool to a user from the same Agency.
- Accept Module Requests
The admin can use the “Notification” tab on his panel to
Accept/Reject requests from users.
- Add New Users to the System
Users who are yet to log in to the platform can be added via Add User -> Add New User.
Once the Admin enters the required information about the new user, hits on “Submit” and allocates a module to him or her, the new user will be directly able to access the assigned modules (or, tools) once he logs in to the platform.
Can the Admin remove a user?
Since it’s an Agency/Market subscription, where all the employees of the subscribed Agency/Market have rights to access the tools, there is no provision to “remove” a user from the System. However, as an exception, if there’s a requirement to remove someone due to a specific cause, kindly notify us and we shall process it from the backend.
In case you require access to a tool that has not yet been subscribed by your Agency or Market, your request comes directly to us, the Data Sciences Team in India, following which you shall get a response within a day or two.
3. DDL User (Employee Access)
Employees can log in to the platform and click on the tool they need access to. The request is received by his Company Admin. Once the request is accepted, he’d be able to use the tool.
We hope this makes it a lot easier for you to now access the internationally acclaimed suite of tools on Dentsu Marketing Cloud, as we keep aiming towards improving your experience on your favorite platform.
